| Company Name | Educare Human Capital Pte Ltd |
|---|---|
| Company UEN | 200414713D |
Responsible for coordinating day-to-day operations by communicating effectively with customers, warehouse teams, and forwarders. The role involves ensuring all operational KPIs and service standards are met, maintaining proper documentation such as cycle count sheets for audit purposes, and reconciling stock discrepancies to ensure inventory accuracy. Duties also include handling shipment bookings, arranging transportation, processing orders, and compiling monthly KPI reports. Additionally, the role ensures that Customer Service Executives or Officers submit KPI reports according to the established schedule.
Preferably holds a Diploma in Logistics or Business Administration, with good product and system knowledge as well as proficiency in Microsoft Office applications. The ideal candidate should also be customer service-oriented, with a strong focus on delivering quality support and maintaining client satisfaction.
| Job Title | Customer Service Officer |
|---|---|
| Salary | SGD1,600.00 - 2,200.00 |
| Employment Type | Full Time |
| Working Experience | 0 Years |
| Qualification | Diploma |