Executive Assistant, Ren Ci Learning Academy

Job Detail

Responsible to the Manager for carrying out the day-to-day administrative tasks to ensure the efficient operation of Ren Ci Learning Academy, which include the followings. Handle all enquiries via phone calls, emails, and other communications with professionalism. Maintain accurate and organised records of important documents and information. Assist in the coordination of training programmers, eg: collation of training registration, liaison with trainers. Confirm course enrollments and ensure accurate participant information. Communicate with course participants regarding registration details, schedules, and any pre-course requirements. Collaborate with facilities management to arrange necessary equipment, materials and venue setup for training sessions and to ensure the proper upkeeping of the training facilities. Coordinate with trainers to confirm availability and scheduling for training sessions. Facilitate communication between trainers and Ren Ci Learning Academy, ensuring smooth collaboration. Assist in organising ad-hoc training sessions and workshops, when necessary. Send timely reminders to course participants regarding upcoming training sessions, deadlines, and any pre-course preparations. Maintain effective communication channels to keep participants informed and engaged. Prepare and process timely billing and invoicing for training programs accurately. Collaborate with the finance team to ensure timely and accurate financial transactions. Monitor and update financial records. Provide general administrative support. Any other ad-hoc projects/tasks delegated by the Manager.