Business Support Officer

Job Detail

The Operations Support Assistant is responsible for conducting regular site visits to monitor operations and identify any issues or maintenance needs. This includes performing routine checks within the HQ building to ensure that facilities, cleanliness, and equipment are well maintained. The role requires promptly reporting any operational, maintenance, or safety issues and following up to ensure timely resolution. The individual will assist outlets and operations teams in resolving day-to-day issues and ensure compliance with operational standards, cleanliness, and safety requirements. In addition, the role involves liaising and coordinating with internal departments to address operational concerns, maintaining accurate documentation, and preparing daily reports that include photographic evidence, observations, findings, and follow-up actions taken. The Operations Support Assistant is also expected to perform any other ad hoc duties as assigned by the superior.