IT Engineer (Software and Infrastructure support)

Job Detail

(1)Provide support to end-users on computer system related matters. perform system maintenance, trouble shoot problems, training of users, installation / upgrade of new and old software. routine administration of computer system related matters and data interchange with HQ, Japan. Document management ; software licenses, media. manuals, maintenance contracts,. Etc (2)Projects handle digitization and improvement projects. Coordination with vendors and end user for the ERP project. (3) Others Ensures identity systems, server, backups and cloud service stay reliable and run smoothly keeps factory networks and Wi-Fi stable so production experiences less downtime. protects company from ransomware and secures ERP systems, cloud platform, and factory devices. ensure IT system compliances such as licenses, policy and contract