| Company Name | Parkroyal Collection Pickering, Singapore |
|---|---|
| Company UEN | 53215165L |
Responsible for overseeing the day-to-day operations of the spa, gym and pool, ensuring a seamless and exceptional experience for members, guests, and visitors. This includes welcoming and assisting clients, conducting consultations and facility tours, handling requests and complaints, and maintaining high standards of service and professionalism. The Spa Manager supervises and supports spa executives, therapists, and lifestyle coordinators, manages rostering, staff development, and operational budgets, and ensures all facilities are clean, well-maintained, and compliant with safety, hygiene, and operational standards. The role also involves promoting spa services, coordinating workshops and events, and collaborating with hotel teams to enhance guest experiences. A strong leader with excellent interpersonal, organizational, and customer service skills, the Spa Manager drives team performance while delivering a premium lifestyle and wellness experience to all guests.
Minimum diploma in Hospitality, Spa Management or related field With CIDESCO/CIBTAC/ITEC/WSQ qualifications and other recognized certificates will be an advantage. Strong leadership, coaching and team management skills. In-depth knowledge of spa treatments, wellness services and operational procedures. Excellent customer service orientation with the ability to handle guest feedback professionally. Strong communication, interpersonal and problem-solving skills. Ability to manage daily spa operations, including staff scheduling, inventory and service standards. Knowledge of health, safety and hygiene standards in spa operations. Capable of working in a fast-paced environment and managing multiple priorities. Able to work shifts, including weekends and public holidays.
| Job Title | Spa Manager |
|---|---|
| Salary | SGD4,700.00 - 5,500.00 |
| Employment Type | Full Time |
| Working Experience | 2 Years |
| Qualification | N/A |