Operations Executive

Job Detail

Assist Manager in daily operations activities Conduct daily roll-call and ensure that staff are properly attired and groomed and necessary information cascaded during the roll-call Supervise and assess the work performance of the staffs in the daily deployment basis, to ensure the service delivery of operational needs is delivered as accordance to the contractual requirement. Ensure timely completion of all planned work schedules, prepare and maintain records as per standards required by the Company and Customer Handle feedbacks and complaints and update to the Manager accordingly Respond to user’s request promptly and update when it’s completed, escalate to Manager when necessary Assist in preparation of monthly reports, operating budgets and other relevant reports Perform any other relevant duties as and when assigned by the Superior Any other relevant duties as and when assigned by the Superior