| Company Name | SATS Ltd |
|---|---|
| Company UEN | 197201770G |
The Manager, Insights is a mid-level individual contributor tasked with delivering comprehensive market, competitive, and future-oriented insights to drive strategic decision-making and support innovation initiatives across SATS’ business. This role is responsible for the entire insight development process, from conducting market analysis and scenario planning to preparing executive-level recommendations. Collaborating closely with senior stakeholders across Commercial, Strategy, and Innovation teams, the Manager, Insights serves as a trusted advisor by pinpointing emerging opportunities, informing innovation strategies, and translating market trends into actionable concepts and investment recommendations. This role ensures that insights not only clarify current market dynamics, but also proactively influence how SATS evolves, innovates, and remains competitive in the future. Lead Market & Competitive Intelligence for Gateway Services and Food Solutions Take ownership of comprehensive market, customer, and competitor analysis across both Gateway Services and Food Solutions business. Evaluate airline outsourcing patterns, competitor strategies, and airport operational dynamics to provide valuable insights that inform commercial strategy, pricing decisions, and critical assessments for market entry or exit. Deliver Strategic Insights for Senior Decision-Making Translate complex data and market signals into clear, actionable insights and recommendations for senior stakeholders, supporting QBRs (Quarterly Business Reviews), strategic reviews, and leadership discussions with evidence-based analysis and forward-looking perspectives. Develop and Maintain Gateway Services Intelligence Assets Design, maintain, and continuously enhance Gateway Services intelligence assets, including dashboards, market trackers, and insight briefs, ensuring accuracy, consistency, and relevance to evolving business needs. Support High-Priority Ad-Hoc Analysis and Strategic Initiatives Provide timely, high-quality analysis to support ad-hoc requests such as partnership evaluations, competitive responses, and strategic initiatives, while balancing immediate business needs with longer-term insight development.
Bachelor’s degree in relevant fields such as Business, Economics, Strategy or Analytics. Master's degree (MBA / MSc Analytics / MSc Economics) is an advantage Minimum of 6 years’ relevant experience in insights, innovation, or corporate strategy roles supporting senior leadership Strong experience in both primary and secondary research methodologies Proven ability to work with and influence a broad range of stakeholders across insights, strategy, commercial, innovation, and data analytics functions within a corporate environment Experience in scoping, evaluating, and managing external consulting and research partners Skilled in managing and analyzing large internal and external datasets Strong working knowledge of Excel, Powerpoint and business intelligence tools such as Power BI. Familiarity with AI tools for accelerating secondary research, literature synthesis, and horizon scanning. Strong data visualisation and presentation skills, with the ability to distil complex findings into clear, compelling narratives for senior and executive audiences Strong written and verbal communication skills, including executive report writing Familiar with strategic frameworks such as PESTLE, Porter’s Five Forces, and scenario analysis
| Job Title | Assistant Manager/Manager Insights |
|---|---|
| Salary | SGD0.00 - 0.00 |
| Employment Type | Full Time |
| Working Experience | 6 Years |
| Qualification | Degree |