Treatment Coordinator

Job Detail

Meet with patients to discuss their orthodontic needs, explain treatment options, and provide information on treatment plans, timelines, and costs. Assist orthodontists in creating and coordinating treatment plans for patients, including scheduling appointments for diagnostic records, consultations, and treatment procedures. Provide estimates and discuss financial options with patients, coordinate financial arrangements, process insurance claims, and manage patient accounts and payments. Serve as a point of contact for patients by answering questions, addressing concerns, and providing ongoing communication and support throughout the course of orthodontic treatment. Manage the clinic’s appointment calendar, schedule and confirm appointments, and coordinate with patients and dental staff to ensure smooth patient flow. Maintain accurate and up-to-date patient records, including treatment progress notes, diagnostic records, and correspondence. Track and document patient treatment progress, schedule progress checks, and coordinate with orthodontists to adjust treatment plans as needed. Educate patients and their families about orthodontic care, proper oral hygiene practices, and post-treatment retention instructions.