Housekeeping Supervisor (Singhealth Tower)

Job Detail

Always project a professional image. Practice Greet, Smile and Thank (GST) patients, staff and all who come into contact. Ensure the team complies with grooming standards and adhere on Environment Health & Safety requirements in respect of uniforms and safety work practices as well as procedures to provide a clean, safe and pleasant working environment. Check and update daily attendance of staff reporting for duty. Deploy staff to respective area and ensure that all areas are adequately manned. Conduct daily briefing and provide reminders and to ensure that staff are up to date with daily information and instructions. Conduct daily inspections of all areas under supervision to ensure that all Environmental Services assignments are carried through. Conduct thorough inspection of rooms and report substandard conditions to the relevant parties (e.g. unclean areas to housekeepers on duty, defects to FME, and if necessary to managers) to ensure that the areas conform to contractual standards. Coordinate fault reporting and repairs between ward staff, housekeepers and FME department. Troubleshoot equipment malfunctions. Review and ensure completion of maintenance cleaning requests is completed within the specified standards, and within the agreed time frame and frequency. Ensure that staff supervised is issued with appropriate tools and equipment in excellent working condition to undertake their duties. Check and update records of cleaning materials such as bath mats and mops submitted by housekeepers. Always ensure sufficient stock. Conduct performance audit for Glo Germ for staff to ensure that cleaning procedures adhere to System 8. Check and follow up on periodic cleaning and Crash Program. Check daily reports (e.g. FSS Daily Reports, Housekeepers Daily Worksheet Turnover Time, etc.) and follow up accordingly. Keep track on overtime performed by housekeepers, calculate and submit the details to admin office (payroll) for processing and payment (twice monthly). Prepare and maintain records of staff supervised (i.e. timesheets, tasks records, materials and clothing issues, etc.).