Shop Manager

Job Detail

· To manage the day to day running of the shop with the aim of achieving optimum profit by maximizing sales and controlling direct shop expenses. · To report to the Area Manager regarding all shop and staff concerns. · To manage all aspects of stock preparation, ensuring that the shop is sufficiently stocked. · To demonstrate excellent customer service and promote good practices within the shop. · To meet required performance standards and targets. · To motivate and support shop staff. · Responsible for cash handling, banking and associated administration procedures, ensuring that all cash register operations are carried out in accordance with the company policies and procedures. · To comply with the company’s policies and procedures, particularly in relation to shop security, health and safety regulations and the processing of administration requirements. · To ensure that the confidentiality is maintained at all times. · To conduct performance development reviews and staff appraisals ensuring the Area Manager is advised of any identified training needs. · To plan staff hours and schedule off days, annual leave and replacement off days. · To ensure orders via online platforms such as Foodpanda etc., are executed in a timely manner · Key holder of shop · Ad hoc duties as required