Centre Director - Nursing Home

Job Detail

The Centre Director is overall responsible for all aspects of the Nursing Home and will oversee the planning and implementation of activities at the Nursing Home in compliance with regulatory requirements and in accordance with established policies and procedures. The incumbent will also drive and lead transformational and quality improvement initiatives including the application of technology to complement and enhance an integrated and seamless journey for the residents. Through leading the team, the incumbent will provide project management, operations and administrative oversight on all development and improvement works at the Home. He/she will work closely with internal / external stakeholders and ensure that operational efficiency and productivity, residential care and safety are in line with Nursing Home’s objectives and protocols. As the incumbent spearheads and co-leads the advancement and transformation of a person centric care delivery journey, he/she would also guide and coach reporting staff in meeting evolving challenges and opportunities as part of their growth and development within the organization. The scope includes reviewing existing policies, procedures, work instructions, as well as conducting financial and budgetary assessment of assigned projects, for timely status update to Management. Key Responsibilities: 1. Stakeholders and Regulators’ Engagement: Responsible for strengthening the relationships with stakeholders (e.g. MOH, AIC), community care organizations, public health institutions, grassroots organizations, the community at large, and seniors and seniors’ next-of-kins 2. Operations: Responsible for the operations of the Home, including meeting the KPIs set by MOH and AIC - Ensures that services provided are in compliance with policies, service standards and applicable laws and regulations - Ensures that the clinical and business processes are implemented according to statutory requirements and standards - Ensures that the facility and equipment are well-maintained, welfare of seniors a key priority 3. Resource Management: Leads and coaches staff, as well as attracts and retains qualified staff, to achieve optimal staff strength; facilitates staff development and competencies upgrading, in-house training, and implements new processes, where appropriate 4. Continuous Quality Improvement - Implements continuous quality improvement activities with the operations, clinical and support teams - Directs and participates in the collection and analysis of data to identify opportunities for improvement - Analyses trends and changing needs of the residents in institutional settings 5. Budgets and Profitability - Works with Finance on the development of an operating and capital budget for the Home - Provide a budget to actual financial statements for management purposes. Prepare interim budgets as required by the Management team - Responsible for managing resources and expenses, ensuring operational sustainability - Provides accurate and complete information needed for the preparation of financial reports as required by law or certification, registration or accreditation status 6. Balanced Scorecard Responsible for ensuring that the Home meets targets on the Balanced Scorecard Responsible for ensuring that the information is reported to the Management team