System Support Engineer

Job Detail

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and in compliance with VDL/ETG standard and roadmap. Key Area of Responsibilities: Maintain and update all information technology (IT) systems, its devices and peripherals, within the company to ensure stable and reliable performance. Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences. Ensure security and proper access control of all IT-systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access. Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity. Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters. Create regular backup of all relevant company’s data and store it safely, to ensure Business Continuity, in case of systems and/or network outage. Manage access control to company's IT systems and data, to prevent unauthorized access and ensure its security and IP protection. Support and participate in company continuous improvement program.