Housekeeping Supervisor (Guest Room Team Leader)

Job Detail

Establishes standards and procedures for work of housekeeping associates. Supervises, trains and retrains Housekeeping Associates. Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment. Schedule and carry out periodical cleaning programs. Inspects apartments assigned to them for maintenance and cleanliness. Follow up on outstanding maintenance. To pay special attention to VIP apartments and residents. Pays special attention to sick residents. Advises manager, desk clerk, or admitting personnel of rooms ready for occupancy. Investigates complaints regarding housekeeping service and equipment and takes corrective action. Makes recommendations to improve service and ensure more efficient operation. Counsel, motivate, train and discipline employees when necessary.