MARKETING & E-COMMERCE COORDINATOR

Job Detail

• Setup and manage daily operations of the company’s e-commerce platforms and ensuring smooth functionality and user experience • Plan and execute online campaigns, including promotions, pricing strategies, and content updates • Maintain accurate website content, including product listings, company information, and policies • Execute digital marketing campaigns across channels such as email marketing and paid advertising • Develop and implement customer engagement strategies, including automated journeys and promotional campaigns • Monitor and optimise campaign performance through data analysis, testing, and continuous improvements • Manage online sales channels, including campaign setups, product visibility, and promotional activations • Analyse performance metrics and generate insights to improve ROI and campaign effectiveness • Develop and manage content strategies to drive brand awareness and customer engagement • Coordinate with external vendors and partners to ensure smooth execution of campaigns • Handle customer enquiries and support overall online shopping experience • Support operations during peak periods when required • Identify and implement process improvements and workflow automation