Department Manager

Job Detail

Provide a positive customer experience with friendly, and courteous service Manage department sales and profitability to meet budgetary goals, sharing targets with team Perform daily department duties including store opening/closing and temperature checks Conduct morning and afternoon walkthroughs to ensure proper stock levels, pricing, quality, display, and cleanliness Manage inventory levels, stock, out-of-stock situation, and shrinkage to optimize product availability and sales Lead expiry/quality check, planogram change, gap check, stock take and discrepancy investigation and action plan according to the company’s SOP Perform markdown, write-off and disposal of products Support proper receiving, IBT and checkout duties Process online orders and pick items to the highest quality Responsible for day-to-day adminstrative duties Plan weekly roster and staffing based on guidelines, promotional/seasonal calendar to optimize team deployment and control costs Train and develop team members through on-the-job training and special projects Maintain high standard of food safety, hygiene, health and safety guidelines Ensure strict compliance with all operational and P&C policies by store team Cover for Store Manager during their absence for efficient store operations Any other ad-hoc duties as per assigned Work rotating shift as an when required