| Company Name | NTUC Health Co-operative Ltd |
|---|---|
| Company UEN | S92CS0208D |
To provide basic care coordination, discharge planning, monitor/evaluate and education for clients and their families on the services offered by NTUC Health Co-Operative Ltd. You will need to: Information and Referral (I & R) - Manage various referral sources such as emails, phone calls and walk-ins in order to link clients to appropriate services by identifying and accessing their needs. Service Coordination - Administer the coordination of service requested by clients. To ensure proper documentation on the systems and paper filing are completed on a timely basis. Case Management - Conduct regular home visits and telephonic follow-ups on a monthly basis to engage and build rapport with clients and their caregivers, and obtain feedback on the services rendered. - Collaborate with other social and health partners to recommend care programs according to the needs of clients, and assist with appeals submission when applicable. - Work closely with Operations and Nurse Manager on discharging clients from service.
- A Diploma in business administration or healthcare related disciplines. - Be proficient in Google Workspace and Microsoft Office applications - Demonstrate good customer service and communication skills, with the ability to engage effectively with both internal and external stakeholder - Be fluent in English and at least one additional local language to communicate effectively with elderly clients and their families - Be a strong team player with the ability to multitask - Enjoy interacting with people and collaborating within teams - Be able to work independently and meet deadlines - Have a passion for community service and a service-oriented mindset
| Job Title | Care Coordinator |
|---|---|
| Salary | SGD2,400.00 - 2,900.00 |
| Employment Type | Full Time |
| Working Experience | 2 Years |
| Qualification | Diploma |