Contract General Programme Admin

Job Detail

Duties: • To process, record and validate the registration and invoicing of learners upon successful registration on programmes and events. • To process, record, monitor, and validate the claims and SFC funding from SSG on funded programmes. • To support the administrative tasks and coordinate the career advisory and employment facilitation process with the coaches, potential employers, platforms, and partners for our learners. This shall include coaching session assignments, generation of reports from system, organisation and running of career events and workshops, conducting surveys with learners post-delivery, and liaison with partners and other stakeholders. • To assist in the planning, oversee the coordination and monitoring of logistics, resources, during training delivery for the fulfilment of the programme, project and service objectives (customer satisfaction and process quality). These may apply for both funded and non-funded programmes. • To communicate and liaise with customers, work with faculty, vendors (e.g. caterers), internal stakeholders (e.g., facilities), and partners where needed, during training delivery for the resolution of operational and service matters with the aim of optimising learning experience. • To support other post-delivery and ad hoc administrative processes, as needed, and provide administrative support to fulfill the contract and, as needed, to our customers (learners and/or clients), faculty, partners, and internal stakeholders. This may include, among others, filing, data-entry, the collation of evaluation reports and assessment records for funded programmes and/or invoicing. • To attend all mandatory training as required as per company policies and for any on-the-job training in preparation for and fulfillment of the role. • To attend departmental and team meetings as required. • To fulfil any other adhoc duties as assigned by the supervisor Duration: 1 year contract Location: Clementi Working Hours: • 8.30am to 5.30pm, Monday to Friday • When need arises, you may be required to work on Saturdays and weekday late evening on the following timings: o Weekday evenings: 6.30pm to 10.30pm o Saturday: 8.30am to 6pm Salary: up to $3300