Golf Assistant

About Company

Company Name The Singapore Island Country Club
Company UEN S64SS0032E

Job Detail

As the first point of contact at the Golf Counter, the Golf Assistant (Golf Receptionist) plays an important role in delivering a welcoming and efficient experience for Club members and guests. The role is primarily member-facing and involves attending to enquiries, coordinating golf bookings and competitions, supporting handicapping administration, and assisting with the day-to-day operations of the Golf Department. You will work closely with the Golf Admin and Operations team and relevant Club departments to ensure that members receive timely and accurate assistance on all matters relating to golf. Attend to Club members and guests at the Golf Counter, providing friendly, professional and efficient assistance on all golf-related enquiries. Manage golf bookings and reservations, including timesheet bookings, tee-time arrangements, course reservations and private golf competitions. Liaise with members on golf competitions, including registration, draws, competition information, scoring, results and other related enquiries. Handle members' handicapping enquiries and provide timely follow-up on handicap-related matters. Perform daily, weekly and monthly handicapping administration and reports using the Club's handicapping system (CHS), including coordination with the Singapore Golf Association (SGA) where required. Support on golf operations and handicapping matters, including attending Handicapping Committee meetings and carrying out relevant follow-up actions. Assist with the organisation and administration of golf events and tournaments, including registration, scoring and other operational requirements. Coordinate reciprocal and affiliated club bookings, including liaising with external clubs, confirming arrangements and following up on members' requests. Prepare and manage golf-related communications and documentation, including notices, circulars, correspondence, reports and other administrative records.

Job Requirements

Minimum GCE O-Level qualification; Diploma in Hospitality, Sports Management, Business Administration or related disciplines is preferred. Prior experience in customer service, hospitality, club operations, golf administration or a similar member-facing role will be an advantage. Knowledge of golf operations, competitions and handicapping is preferred. Experience with CHS and/or SGA-related handicapping administration will be an advantage. Strong customer service, interpersonal and communication skills, with a professional and service-oriented disposition. Good administrative and organisational skills, with strong attention to detail and accuracy. Proficient in Microsoft Office applications, particularly Excel, Word and Outlook; familiarity with golf club management systems is an advantage. Able to work independently and as part of a team, and manage multiple tasks effectively in a fast-paced environment. Good command of written and spoken English. Willing to work shifts, weekends and public holidays, including early morning shifts commencing at 6:00am. Punctual, reliable and adaptable, with a positive attitude and willingness to support golf events and departmental operations as required.

Job Title Golf Assistant
Salary SGD2,500.00 - 2,600.00
Employment Type Full Time
Working Experience 0 Years
Qualification Diploma