F&B Sales Admin

Job Detail

Sales Performance & Account Management Revenue Generation: Meet and support established F&B revenue, banqueting, and social event booking targets. Enquiry Conversion: Proactively respond to and convert inbound banquet, event, and group booking leads into active clients. Client Relations: Build rapport and nurture long-term relationships with club members, corporate & wedding event planners, and external guests. Database Upkeep: Maintain clear sales records, client feedback tracking, and account interaction histories. Reservation Management & Operational Support Guest Coordination: Oversee high-profile F&B reservations, VIP table allocations, and special dietary arrangements. Cross-Department Liaison: Communicate specific booking details, event floorplans, and kitchen notes to Banquet Operations and the Culinary team. Collateral Management: Coordinate physical operational materials, including digital/printed daily menus and localised event food tags. POS Administration: Manage the point-of-sale system backend, including setting up menu changes, promotional pricing updates, and extracting base sales reports. Marketing & Promotions Coordination Campaign Support: Collaborate with the Marketing & Communications department to drive seasonal F&B promotions, wine dinners, and holiday events. Visual Merchandising: Maintain clubhouse notice boards, e-screens, and restaurant entrance displays to maximize visibility of F&B activities. Secretarial & Compliance Administration Committee Secretarial Support: Organize logistics, venue setups, and scheduling for F&B sub-committee meetings. Documentation Standards: Efficiently compile and distribute professional meeting agendas, minute updates, and operational performance review papers to relevant HODs. Regulatory Compliance: Manage and systematically update the club's active portfolio of F&B operational licenses, permits, and food handler certifications.