Reservations Officer

Job Detail

Making reservations for customers based on their various requirements and budgetary allowances. Ensure all information pertaining to reservations is properly entered into the system on a timely manner. Assist to check on room availability. Process and monitor advance deposits/prepayment on reservations. Prepare invoices and sending confirmation details to customers. Help to maximise room sales by up-selling. Manage group reservation and rooming list. Other ad hoc duties/projects assigned by the Manager. Participate in company's sustainability effort for the environment and being an inclusive employer.