| Company Name | SBS Transit Rail Pte Ltd |
|---|---|
| Company UEN | 201202781W |
Assist passengers with enquiries on journey routes, fares, ticketing and directions. Assist passengers with special needs in boarding and alighting trains safely. Ensure passengers comply with the Rapid Transit Systems (RTS) Regulations. Respond to equipment failures and irregularities at stations. Communicate with the control centre and passengers using train communications equipment. Monitor train performance while travelling and deal with train defects safely and efficiently. Handle incidents such as activated passenger emergency devices, fire on train and detrainment. Drive passenger trains (DTL/NEL) and perform Emergency Train Operator duties. Maintain a valid track access qualification.
Minimum 5 GCE 'O' Level credits. Preferably 2 years of service or retail experience. Able to reach a height of 197cm (NEL) or 200cm (DTL) with both hands. Able to identify colours. Able to manually operate station and trainborne equipment. Able to work shifts, including weekends and public holidays. Pleasant personality, with good interpersonal skills and a passion for working with people.
| Job Title | Rail Customer Service Officer (DTL/NEL) |
|---|---|
| Salary | SGD2,000.00 - 3,000.00 |
| Employment Type | Full Time |
| Working Experience | 0 Years |
| Qualification | Secondary |