Management Trainee

Job Detail

As a Management Trainee, you will undergo astructured training programme designed to equip you with the skills andknowledge required to manage internal operations (front line or back end). Thiscould be a 1–2-year duration where in the end, the trainee will be converted toa full-time staff. Your responsibilities include: Learn all aspects of office or operations, including Front Line (Operations) or Back End (Office) roles. Deliver excellent customer service and ensure an exceptional experience. Assist in the daily operations of the business to ensure smooth and efficient service. Supervise and motivate service crew to achieve operational excellence. Ensure high standard of food quality, hygiene, cleanliness, and workplace safety standards are maintained at all times. Monitor inventory levels, stock ordering, and minimise food wastage. Handle customer feedback and resolve service issues professionally. Assist in manpower planning, staff scheduling, attendance monitoring, and training of team members. Monitor sales performance and support initiatives to achieve business targets. Learn cost control, labour productivity, and restaurant profitability management. Ensure compliance with the Company's Standard Operating Procedures (SOPs), food safety regulations, and workplace safety requirements. Prepare operational reports and perform administrative duties when required. Perform any other duties assigned by the Operations Manager or Management. · Gain exposure to Procurement, Marketing, HR and Operations Administration. · Work with management on business improvement initiatives and operational projects.