Shipping Executive

Job Detail

Develop new business opportunities and acquire new customers to expand market presence. Maintain and strengthen relationships with existing customers to ensure loyalty and repeat business. Promote and sell freight forwarding and logistics services, including import/export shipments, sea freight, air freight, local transportation, customs clearance, and warehousing. Prepare accurate quotations and follow up with customers to convert sales opportunities. Analyse customers’ logistics requirements and recommend appropriate solutions to meet their needs. Coordinate with operations teams to ensure timely and smooth execution of shipments. Follow up on sales leads, quotations, and customer enquiries to maximize conversion rates. Conduct regular customer visits to build rapport and develop new accounts. Monitor market conditions, competitor activities, and freight rates to inform sales strategies. Achieve agreed sales targets and contribute actively to the company’s business growth. Resolve outstanding customer issues promptly to maintain strong customer relationships.