Sales Operation Admin

Job Detail

Process and manage customer orders accurately and efficiently. Prepare quotations, invoices, delivery orders, and other sales documents. Coordinate closely with customers, Sales Representatives, warehouse, logistics, and internal departments. Follow up on order fulfilment, deliveries, stock availability, and order status. Handle order amendments, cancellations, urgent requests, and customer enquiries. Provide timely updates to customers and the sales team on order progress. Assist with customer account creation and required documentation. Investigate and coordinate solutions for order and delivery-related issues. Maintain accurate records, filing, and sales documentation. Provide general administrative and operational support to the sales team. Perform other ad-hoc duties as assigned by management.