Drink Stall Supervisor - Foodcourt

Job Detail

1. Stall Operations Supervise daily stall operations and ensure smooth workflow. Ensure food and beverages are prepared according to company recipes and SOPs. Monitor product quality, presentation, and equipment maintenance. Oversee opening and closing procedures. 2. Food & Beverage Preparation Prepare and supervise the preparation of local beverages, breakfast items, and desserts. Ensure consistency in food quality, portion control, and timely service. 3. Team Leadership Lead, train, coach, and supervise stall staff. Plan work schedules and manpower deployment. Ensure compliance with company SOPs, food safety regulations, and service standards. 4. Customer Service Deliver prompt, professional, and friendly customer service. Handle customer enquiries, feedback, and complaints effectively. Resolve operational issues to maintain customer satisfaction. 5. Cashiering & Sales Supervise cashiering operations and ensure accurate cash and electronic payment transactions. Perform daily cash reconciliation and sales reporting.