| Company Name | IHUB SOLUTIONS PTE LTD |
|---|---|
| Company UEN | 200006937C |
- Serve as the primary point of contact for IT support across Singapore and regional offices. - Provide daily IT support to users and resolve hardware, software, Microsoft 365, VPN, and access-related issues. - Manage user accounts, passwords, permissions, onboarding, and offboarding access across IT systems. - Set up, configure, troubleshoot, and maintain laptops, desktops, mobile devices, printers, and peripherals. - Support basic server monitoring, network troubleshooting, backup checks, and infrastructure coordination. - Assist with endpoint security, phishing alerts, patching, MFA, VPN security, access reviews, and incident escalation. - Coordinate with vendors for cybersecurity, equipment, systems, maintenance, repairs, renewals, and issue resolution. - Manage IT asset inventory, procurement, device issuance and returns, lifecycle tracking, and MDM compliance. - Support software installation, troubleshooting, application testing, system updates, rollouts, and improvements. - Maintain IT documentation, support records, reports, audit evidence, and recommend process improvements. - Perform ad hoc IT duties and support new IT initiatives as assigned by management.
- Degree in Information Technology, Computer Science, or a related field. - Preferably 2 years of relevant IT Executive experience, IT support, desktop support, system support, infrastructure support, or cybersecurity support experience. - Experience liaising with IT vendors, cybersecurity vendors, infrastructure vendors, or managed service providers. - Knowledgeable in Windows Operating System, Microsoft Office, Microsoft 365, and common enterprise applications. - Knowledgeable in Active Directory, servers, storage, backups, LAN, Wi-Fi, VPN, and access points. - Basic cybersecurity knowledge including endpoint protection, antivirus/EDR, phishing awareness, MFA, patching, access control, and incident escalation. - Experience in software testing, application support, cybersecurity operations, endpoint security, or infrastructure coordination. - Linux OS knowledge and support experience is an advantage - Strong troubleshooting skills - Good Interpersonal and communication skills - Must be analytical, self-motivated and committed
| Job Title | IT Executive |
|---|---|
| Salary | SGD2,800.00 - 4,000.00 |
| Employment Type | Full Time |
| Working Experience | 0 Years |
| Qualification | Diploma |