| Company Name | Commonwealth Capital Pte Ltd |
|---|---|
| Company UEN | 201020182W |
- Process order selection lists, delivery orders and new product entries accurately through electronic ordering systems and manual entry. - Handle customer and stakeholder enquiries promptly via phone and email, providing timely updates and support. - Prepare service performance reports on delivery discrepancies, including damaged items, shortages and excess deliveries. - Monitor and consolidate daily operational data, including order volumes, order adjustments, replacement orders, delivery delays and split deliveries. - Generate fortnightly and monthly sales billing reports for the Finance Department. - Perform Post Goods Issue (PGI) transactions accurately and within the required timelines. - Coordinate non-promotional and ad-hoc orders, ensuring accuracy in product specifications, quantities and delivery schedules. - Prepare monthly management reports to support operational reviews and performance analysis. - Liaise with internal departments, warehouse teams, drivers and external stakeholders to ensure smooth daily operations. - Monitor inbound inventory and non-inventory items to ensure timely receipt and accurate order fulfilment before store distribution. - Maintain accurate records and proper documentation of delivery orders and related transactions. - Perform other ad-hoc duties as assigned.
- GCE 'O' Level, GCE 'A' Level or Diploma qualification. - 3–5 years of relevant experience in Trading, Retail, Logistics or Supply Chain Operations. - Proficient in English, Mandarin or Malay to communicate effectively with customers and stakeholders. - Strong interpersonal and communication skills, with the ability to engage stakeholders at all levels. - Proficient in Microsoft Office applications, particularly Excel and Word. - Good analytical, organisational and problem-solving skills. - Detail-oriented, with the ability to manage multiple tasks and maintain accuracy. - Able to work independently and collaboratively in a fast-paced environment. - Able to work under pressure, prioritise tasks and meet tight deadlines. - Need to commit one weekend a week
| Job Title | Executive, Customer Service [Commonwealth Kokubu Logistics] |
|---|---|
| Salary | SGD2,500.00 - 3,000.00 |
| Employment Type | Full Time |
| Working Experience | 3 Years |
| Qualification | Diploma |