| Company Name | Kim Yew Integrated Pte Ltd |
|---|---|
| Company UEN | 199606507M |
Coordinate the servicing, repairs and monitoring of smooth operations of Fault Management Centre ( location: Punggol and Jurong area). To act and respond to faults / incidents / complaints as per established SOP. Generating of any fault reporting occurences / incidents. Manage and maintain internal system, including generating of Works Orders and directing to the IFM team to respond and track. Support in other roles as may be instructed by the Supervisor or Team. Station and manning estates helpdesk email, hotline etc. Receive request for logistic support and inform the technicians of the event requirements
Minimum GCE " N/ O " Level or Nitec and above in Business Admin/ Mechanical/ Electrical / Electronic Engineering or Facilities Management Equivalent. At least two (2) years of relevant working experience dealing with customers in a frontline / call center experience. Be proficient in English and one other language, computer literate, proficient in Microsoft application. Able to handle and swiftly respond with proper etiquette to telephone calls, emails received. Must be Willing to work in Jurong or Punggol office. Alternate Saturday and afternoon shift.
| Job Title | Telephone Operator / Help Desk Operator |
|---|---|
| Salary | SGD1,600.00 - 2,500.00 |
| Employment Type | Full Time |
| Working Experience | 2 Years |