Customer Service Officer

Job Detail

Attend to customer inquiries and provide excellent customer service experience Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services Perform opening and closing settlement for POS and BSS for daily cash reconciliation Perform bag wrapping service and upselling of baggage services or products Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP) Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police Responsible for store cleanliness and image Any other duties as assigned by management