Operations Supervisor

Job Detail

Supervise operations in assigned terminal during shift duty. - Ensure adequate manpower and resources (trolleys, lightweight transporter, communication equipment) are available in assigned terminal during shift duty. - Ensure adequate trolleys are available in all designated Trolley Staging Point(s) in assigned terminal. - Ensure intra-terminal and/or inter-terminal trolley transfers. - Responsible for the serviceable conditions of lightweight transporter(s) allocated to assigned terminal. - Liaise with technical support team for the removal of damaged and/or faulty trolleys from designated holding area in assigned terminal. - Attend to customer complaints and escalation when required. - Responsible for 20-30 trolley and other service officers and other administrative duties/secondary appointment.