Senior Manager - Operations

Job Detail

Business Administration Operations • Drive and expand recurring revenue streams within the framework of the organisation’s vision and overall objectives • Front development, communication and implementation of effective growth strategies and processes • Drive development of business continuity and succession management for mission critical roles that have financial impact to the organisation • Foster a value-based culture and a culture of accountability in the organisation • Drive the organisation's governance, compliance issues and reporting • Drive organisation’s compliance to data governance and protection • Lead high-performing teams, attract and retain talent, provide mentorship and guidance to management • Drive development of resource and cost management optimisation plans based on the market practice and business environment • Drive operational policies, standards and procedures • Drive risk mitigation plans Business Process/Continuous Improvement • Provide overall and strategic leadership, develop long-term planning and lead to realise the organisation's growth agenda • Drive improvements to the organisation's operations through feedback and identification of issues • Drive business process improvement solutions to determine effectiveness Safety and Health • Set organisational Workplace Safety & Health (WSH) strategy to manage compliance rates • Drive safety and health risk assessment • Drive behavioural change at organisational level to address non-conformance of WSH standards • Drive WSH solutioning discussions around suggestions to improve existing processes Technology Application • Drive organisational transformation projects and programmes development Sales and Customer Service • Cultivate strong relationships with public and private sector stakeholders • Drive business plans to grow the markets of vertical sectors • Drive business plans to grow the business • Engage in targeted conversations that steer customers to solutions that address their needs • Drive intervention strategies to mitigate gaps in delivery of logistics services