Senior Manager - Operations

Job Detail

Conduct fuel farm operations • Ensure preventive measures are put in place to avoid future recurrence of issues • Ensure preventive measures are put in place to ensure fuel quality • Review get well plan and prepare write-off report/action plan if there are fuel losses • Collaborate with each worksite to obtain relevant demand forecast to review and plan for fuel stock Perform maintenance operations • Escalate non-availability of GFE/GFP to customer's senior management • Approve complex maintenance work in accordance with financial allowable limits (FAL) and oversee complex rectification activities of equipment abnormalities Ensure operational excellence and compliance with quality and safety standards • Set direction for new base/projects and engage external stakeholders to ensure smooth transition/ implementation • Develop business continuity plans to mitigate disruptions • Drive implementation of changes based on quality and safety reports • Ensure audits are carried out as per schedule and mitigate non-compliant audit findings with external auditor • Review Standard Operating Procedures (SOPs) to ensure regulatory requirements are met and procedures can be performed by operations team • Endorse emergency response plans • Drive the unit's compliance to data governance and cybersecurity Manage customer experience and relationships • Manage strategic contractual issues between operational unit and its customers • Maintain close links with key customers Contribute to continuous improvement • Guide organisational transformation and continuous improvement projects • Challenge units to adopt new business strategies while actively balancing risk and opportunities to develop new markets Manage people, finance and organisational development • Manage career planning and development of Operational Unit employees • Collaborate with cross-functional ops teams to strategise optimisation of resources and operational efficiency • Review capital and operating departmental budget • Review and approve purchase requisition based on financial allowable limits (FAL) • Ensure cost control of OT and management of MC rate below national average • Review proposed Scope of Work (SOW) and resources required • Establish initiatives to improve department's recruitment and retention rates • Liaise with HR for manpower planning and staffing requirements for all operational unit’s worksites • Front development, communication and implementation of effective growth strategies and processes • Ensure sales and cost targets are met