Senior Beauty Advisor/Beauty Advisor (Sulwhasoo)

Job Detail

Maintain and establish good customer relations by giving prompt, polite and personable service at all times Demonstrate basic selling skills of approaching customer, building and closing sales Provide accurate skin profiling consultation to every new customer Educate the customer on product information and application Register, maintain and update every customer in POS System Book appointments and perform skincare consultations Follow up on customers after product purchase via telephone and mail to ensure product satisfaction and build up regular customer base Handle customer complaints and product returns Maximize all opportunities and tools available to achieve targets set by Retail Manager Merchandise and display counters according to the marketing focus of the month Maintain high level of hygiene by cleaning counters, testers and displays regularly Uphold and follow the grooming standard set by Sulwhasoo in the areas of makeup, hair, uniform and accessories Establish good working relationship with other members of the team to maintain harmony at the counter Follow instructions as directed by Retail Manager/Counter Manager