Executive, Volunteer Management

Job Detail

Recruit volunteers through various channels, including participation in community events, social media campaigns and online platforms to attract new volunteers. Develop and implement strategies to enhance volunteer recruitment and retention efforts. Conduct comprehensive orientation and training for volunteers to enable them to perform their duties effectively. Work closely with Senior Care Centres and Active Ageing team for volunteer deployment based on program needs, as well as volunteers’ preferences and availability. Monitor volunteer performance and gather feedback from volunteers, staff and stakeholders to improve volunteer engagement and volunteer management practices and processes. Build and maintain strong, positive relationships with volunteers, staff and stakeholders. Maintain administrative tasks related to volunteer management, such as maintaining of accurate volunteer records, managing databases and handling relevant correspondence. Plan and execute volunteer appreciation events and initiatives, including acknowledgements on social media. Coordinate and manage special assignments or projects involving volunteers, such as facilitating research studies, school projects or interviews with volunteers. Stay updated on emerging trends and best practices in volunteer management to enhance efficiency and volunteer satisfaction. Be available to work on ad hoc weekends to support community events and ensure smooth operation of programs. Attend to any other responsibilities and duties assigned by the reporting officer.