Host/Hostess

Job Detail

- Be responsible for taking reservations, answering the phone, responding to any guest requests. - Greet each guest warmly. Be helpful, welcoming and pleasant towards each Guest. - Seat the guests in the restaurant according to designated rotation plans. Seat Guests evenly and fairly at various stations of the restaurant. - Personalize each guest experience by using the guests’ names where known. Acknowledge each special occasion where known. Pass on the relevant guest information to the Captains and Server Attendants. - Thank Guests for patronizing the Restaurant as they leave. - Maintain the Guests’ profile and history, taken note of all special occasions and dates for example birthdays, wedding anniversaries, etc. - Relay all Guest comments to the Manager and Assistant Manager. - Carry out any other duties as assigned by the supervisor.