Outlet Manager

Job Detail

Manage and ensure smooth operation of food court. Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational work flows. Provide development plans to team members in accordance to company’s KPI. Identify relevant courses for the team members. Monitor the outlet’s Profit and Loss and provide solutions to improve bottom line. Propose activities according to market needs. Provide yearly sales budget proposal for the outlet. Maintain good working relationships with landlord, relevant authorities/ agencies, licensees and sub-contractors. Assist inspectors of relevant authorities/ agencies such as NEA, MUIS and Civil Defense during outlet inspection and follow-up actions. Liaise with landlords on building matters, joint promotions and events. In-charge for lease renewal agreement, negotiate and follow-up on terms of lease with licensees. Responsible in sourcing and recommending suitable food type to fill up vacant stall. Conduct regular checks on food quality and provide feedbacks to licensees. Ensure selling prices of stalls accordingly to licensee agreements. Assess and provide evaluation of sub-contractors’ performance. Supervise and provide guidance to licensees and cleaning contractors to provide high quality of service and achieve housekeeping excellence. To plan and carry out M&E works according to schedule.