Cleaning Operations Manager (Commercial and Environmental)

Job Detail

1. Lead teams - Develop strategy plans to promote organisation core values - Manage the professionalism of the staff - Mentor and lead management staff - Lead organisational succession planning, capability development and employee engagement 2. Drive business operations - Drive the overall growth of business and operations - Drive opportunities to improve market visibility and presence of the organisation - Lead budget planning for the organisation - Represent and promote the organisation - Direct the development and review of operation policies and procedures 3. Manage client relationships - Collaborate with clients to achieve business goals - Direct the development and review of strategic plans to improve relationships with clients 4. Manage Incidents - Oversee the conduct and review of contingency plans - Endorse emergency and crisis management response plans, processes and procedures - Provide direction on analysed trends of reported incidents 5. Manage cleaning services - Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery) - Ensure cleaning teams adhere to safety measures to during cleaning operation - Assist in budget planning for cleaning operations - Review daily cleaning job reports for submission to management - Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly. - Covering of manpower if needed (requires you to do hands-on cleaning) - Recruiting of manpower for projects - Resolving all matters/ incidents on site 6. Manage inventory, equipment and maintenance schedule - Stocktake and allocating of equipment and/or technologies and supplies to project sites - Identify and recommend suitable equipment and/or technologies to improve cleaning operations - Implement maintenance schedules for tools and equipment 7. Manage cleaning teams - Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff 8. Manage incidents - Guide teams to respond to major incidents/emergencies and reporting it to the management 9. Any other tasks as assigned by the reporting officer.