Room Attendant

Job Detail

Clean and correctly supply 12-16 rooms or its equivalent in an 8 hour shift Enter every room assigned and adhering to the 20 steps cleaning method when servicing/cleaning guest rooms Ensure guest rooms are completed in accordance to LQA Standards Report any damages or loss of linen, furniture, fixture and equipment to the supervisor/housekeeping coordinator. Immediately report all maintenance deficiencies to the team leader/housekeeping coordinator. Immediately report all maintenance deficiencies to the team leader/housekeeping coordinator. Update guest room status according to procedure. Carry out instructions from the Team Leaders/Assistant Managers on the preparation of VIP and LCAH rooms and amenities Hand in all property left by the guest from checkout room to Housekeeping Office Ensure that no guest property including cash is removed whilst cleaning Report immediately to Team Leader and Assistant Manager if a guest item should be accidentally damaged or broken Report all accidents, major or minor to the Team Leader immediately when the accident occurs and Team Leader must be present at scene to examine circumstances Remove all In Room Dining trays and trolleys and leave in the service areas without causing obstruction Carry out turn down service for guest rooms according to the standards set out during the evening the shift Carry out daily duties and interactions using the Heartist® approach Ensure that safe working practices are followed including emergency procedures Comply with hotel and department policies and procedures at all times. Carry out any other duties as and when assigned by the Management of the Hotel and department.