Senior Executive/Executive, Human Resource Services

Job Detail

What the role is: We are seeking a highly motivated Senior Executive / Executive to join our Human Resource Services team. As a key member of our organisation, you will be responsible for managing and administering Human Resource Services for our service partners in areas of Appointment, Deployment, Record Management, Benefits, Exit, Medical Screening, Learning and Scholarship Services. What you will be working on: - Processing administrative Human Resource services for various client government agencies accurately and in a timely manner in accordance to the standard operating procedures (SOPs) while ensuring compliance with policies and relevant regulations. - Administer HR services on recruitment, onboarding, pre-service appointments, in-service appointments, deployment, benefits, leave, medical screening, learning, scholarships, sponsorships, course administration and exit administration - Prepare and issue letters/emails correspondences and related documents - Conduct appointment formalities - Process personnel records for new hires, in-service officers, staff movements within/across agencies, re-employed officers and officers leaving service in the HR system. - Administer signing of training agreements/scholarships deeds to officers - Undertake administrative work such as document filing/retrieval and photocopying where necessary - Update HR transactions in HR system based on SOP and submit to HR Supervisor in accurate and timely manner - Liaise with stakeholders to ensure timely resolution of operational issues. - Liaise with external vendors such as training providers or medical screening providers - Attend meetings and share post-meeting updates. - Compile reports/submissions following established formats and SOP - Carry out periodic reviews and archive file records regularly based on data policy - Exercise independent analysis and judgement according to SOPs and recommend course of action when responding to Service Partners. Highlight potential changes required to SOP to HR supervisors due to changes in policy or business process. - Provide excellent customer service and timely response to service partners to address their queries - Work with assigned vendors where related to the business process - Constantly review work processes and systems and suggest possible improvements to achieve greater efficiency and effectiveness - Participate in the implementation of change management to work processes due to changes in HR system, HR policy or new technologies - Participate or volunteer in department, cross-departmental and organisation level initiatives, ad-hoc projects or tasks assigned by supervisors or by the organisation.