Restaurant Manager

Job Detail

Manage and run the daily operations of the restaurant, ensuring that sales targets and service standards are met. Achieving the highest service standards and exceeding a high guest expectation daily. Establish good rapport with customers and handle customers' request professionally and promptly. Lead and motivate staff in achieving sales target and customer satisfaction. Plan staff rosters and provide training and coaching to staff on customer service and product knowledge. Enforce and comply with licensing, hygiene regulation, health and safety legislation and guidelines. Manage operational costs and requisite stocks/items required by the restaurant. Assess and improve restaurant profitability and to prepare and present staffing/sales reports to the Management in a timely manner.