Restaurant Supervisor

Job Detail

• Support Restaurant Manager / Assistant Manager in administering all facets of service operations. • Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team. • Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives. • Ensure that the place of work and surrounding area is kept clean and organized at all times. • Successfully perform opening and closing procedures established for the restaurant. • Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors. • Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest. • Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department. • Maintain a good rapport and work relation with staff in within the restaurant. • Projecting at all times a positive and motivated attitude and exercise self-control.