Company Name | O'Connor's Singapore Pte Ltd |
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Company UEN | 196500319Z |
Role Profile The purpose of the role is to install, service, and repair the Division’s products and follow up on pre- and post-installation activities. Key Responsibilities: • Responsible for the servicing and maintenance of the Division’s products on-site to ensure satisfactory performance of the company’s products • Attend promptly to service and fault calls in accordance to SLA • Assist in the proper installation, termination, testing and commissioning, and smooth operation of the Division’s product at customer’s site • Adhere to maintenance schedule to ensure its timely execution in accordance to SLA and advise end-users of potential problems and follow up on them • Interact with end-users to understand the problems they face in using the company’s products and feedback to the Technical Support team for resolution • Work closely with Technical Support team to ensure the smooth operation of the company’s products
• Skills in trouble shooting technical problems related to the company’s products • Skills in relating to and servicing the end-users with a win-win mind set • Certification in Basic Ionising Radiation Safety (General) Course • Strong technical knowledge with and certification on in-house products • Able to deal with routine tasks and may perform tasks with some level of complexity • Take decisions for own tasks in defined degree of freedom • Able to solve problems in most cases and within guidelines • Works independently within guidelines, defined procedures and direction • Requires to work on shift duty • NITEC, Higher NITEC or equivalent in Biomedical, Security Technology and other related studies • Minimum 1 year work experience in the equipment maintenance • Comfortable with working at Changi Airport
Job Title | CAG Assistant Technical Support Engineer (1 year renewable contract) |
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Salary | SGD1,800.00 - 2,500.00 |
Employment Type | Full Time |
Working Experience | 1 Years |