OPERATIONS EXECUTIVE

Job Detail

In this role, responsibilities include understanding and enhancing operational SOPs, submitting regular reports to management, inspecting the work environment and staff KPIs, conducting daily QC checks, ensuring workplace safety and hygiene, providing feedback on staff behavior and performance, actively participating in problem-solving and client/customer interactions, assisting with staff attendance and scheduling, overseeing training, and ensuring safe work procedures are implemented to control risks. Additionally, the position involves the responsibility of ensuring all staff meet their job expectations.