Client Service Representative

Job Detail

a. Clinical order entry/open samples/labelling of samples. Performing data entry and carrying through with the process of order entry e.g. generating STL sheets, labelling, packing,verifying CPR and other tasks related to ordering process. -Liaising with the despatch team to ensure the smooth collection/delivery of specimens and documents from destination to destination -Answering and routing of incoming telephone calls -Tracing of laboratory results, answering or routing enquiries from clients, doctors or patients b. Assists immediate reporting officer in the training and orientation of new staff at the various job tasks. c. Assists other clerical staff in resolution of problems. d. Able to take charge and perform tasks of any of the business office when need arises. e. Performs special assignments i.e. clerical duties at health screening project sites. f. Any other duties as assigned from time to time by management.