F&B Hostess

Job Detail

Be responsible for taking reservations, answering the phone, responding to any guest requests. Greet each guest warmly. Be helpful, welcoming and pleasant towards each Guest. Prepare and check tables before service. Prompt to clear and reset tables after service. Responding to guest enquiries and requests. Communicating guest information to the team (special requests, occasions) to personalize guests' experience Complete all opening and closing procedures in a timely manner. Always be assertive and attentive to guests’ needs. Ensure each guest gets a fond farewell before they leave. Assist in building and maintaining a strong guest profile database. Support food & beverage service when required. Any other tasks as assigned by the Restaurant Manager.