Team Leader (Chief Cashier)

Job Detail

• Support onboarding and offboarding process and HR/payroll issues for team members • Assist in preparing and submitting reports and documents required by Store Manager • Maintain store cleanliness, manage office equipment upkeep and stationery orders • Disburse petty cash payments based on approved requisitions from the Store Manager • Daily bank-in of cash, coins, cheques, and foreign currencies collected from store sales and payments • Verify cash pick-up amounts and reconcile cash register takings with Daily Cash Till Summary • Handle, record, manage, and report cash float and collections accurately for the banking and Accounts Department • Handle customer inquiries, feedback, complaints, exchanges, and refunds • Plan weekly roster based on guidelines to ensure maximum efficiency in operating Checkout and Self-Checkout counters • Support stock replenishment, expiry and quality checks, stocktaking, and online order picking when needed • Provide store supervisory support, including store opening & closing, ordering, promotion setup, temperature checks, reporting, and document signing, if necessary