Company Name | Elush (T3) Pte Ltd |
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Company UEN | 200722074E |
-Diagnose, troubleshoot, and repair devices. -Troubleshooting devices to identify aspects of the programming that might need repairs. -Repair and replacement of defective parts, components or upgrading software to rectify the fault. -To conduct maintenance checks to ensure quality and efficiency of devices. -Ensure that all repairs meet or exceed quality standards including repair turnaround time and quality of each repair. -Adhere to OEM and Company’s SOP to achieve KPIs and repair processes. -To churn daily productivity reports (including reporting of common faults found during diagnosis or repairs). -Keep track of all devices and inventory while safeguarding all store stock. -Ensure all work tools are in good condition. -Delivery professional and high-quality service experience. -Identify customers’ needs and maintaining a continuous high level of customer service delivery and satisfaction. -Provide general administrative duties.
-Minimum 2 years of working experience in mobile engineering in an IT orientated environment. -ITE in Electronic / IT or technical skills certificate preferred. -Certified in Apple Mac/iOS or AAD (Android) will be an added advantage. -Will require to undergo and pass Apple certifications exams during probation period. -Willing to learn new repair skills for different types of electronic devices. -Computer literate. -Capable of troubleshooting and find device issues. -Possess a good sense of customer service, responsibility and integrity. -Friendly, good etiquette, service oriented. -Have excellent interpersonal and communication skills.
Job Title | Mobile Service Technician |
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Salary | SGD2,500.00 - 3,500.00 |
Employment Type | Full Time |
Working Experience | 3 Years |