| Company Name | Changi Travel Services Pte Ltd |
|---|---|
| Company UEN | 201207884G |
Location: Changi Airport Working hours: 8-9 hours per day, 5-6 days work week (Max 44 hours per week) Pre-Arrival/Departure/Transit: Review passenger manifests and flight information; Prepare necessary documents and materials. Meet And Greet Service: Greet passengers at designated meeting points (arrival/departure gates); Verify passenger identities; Escort passengers through airport procedures (immigration, customs, baggage claim); Assist with luggage handling and transportation. Passenger Support: Provide assistance with mobility aids (wheelchairs, buggies); Help passengers complete airport forms and documentation; Address and resolve passenger queries and concerns. Communication: Liaise with airline staff and airport authorities; Update the Shift Controller on flight updates, delays, or cancellations. Safety and Security: Ensure passenger safety and adhere to airport security protocols. Other Responsibilities: Maintain accurate records and reports; Participate in training and development programs; Uphold company standards and values
Excellent communication and interpersonal skills. Ability to work in a fast-paced environment. Strong problem-solving and adaptability skills. Familiarity with airport procedures and layout. Physical ability to stand, walk, and lift (if required). If you are a customer-oriented and thrive in dynamic environments, we’d love to have you on our team!
| Job Title | Customer Service Agent |
|---|---|
| Salary | SGD1,900.00 - 2,200.00 |
| Employment Type | Full Time |
| Working Experience | 1 Years |