Hotel Front Desk Executive

Job Detail

- Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay. - Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations - Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs. - Accounting and maintaining an accurate cash float. - Any other ad-hoc duties assigned.