Assistant Coordinator (Community Eye Clinic)

Job Detail

1) Assist in clinic operational duties · Managing daily operations of the service points assigned including front counter services, administrative and operational matters of the community clinics. · Requisite, control and maintain good utilization of consumables, hearing aid stocks and office supplies in community clinics. · Assist in scheduling of patients’ appointments using NUH systems especially for vision investigations, consultations and special arrangement in community clinics. · Work with the optometrists to ensure a positive experience for the patients along the continuum of care and devise innovative ideas to improve the delivery of care and delight patients. · Responsible for ensuring that the CECs and MET are patient friendly, safe and spick & span. 2) Assists in triaging of patients: · Triaging and assessing of all patients who are referred from specialist outpatient clinics for follow up at community eye clinics. · Assess the patient’s readiness and interest to be followed up at community eye clinics. · Synthesize assessment information to identify patient’s main concerns and prioritize care needs. · Work in partnership with patients and families on the services and options available. Coordinate the necessary referrals accordingly. · Document the plans, and/or triage outcomes timely and accurately in the relevant system. · Maintain the database for all patients seen during Triage. 3) Assists in clinical test or procedures: · Develop photo images such as fundus photo and for clinical examination. · Assist optometrists to carry out procedures and investigations such as visual field and tonometry as prescribed by clinicians. · Document the images upon completion of assessment in electronic medical records system. 4) Other general duties: · Attend to ad-hoc assignments assigned by Reporting Officer. · Assist in scheduling of patient appointments using NUH system and confirming of patient’s attendance. · Attend to e-mail and telephone inquiries from patients